Best practices in UCD as defined in ISO 9241 for maximum usability and superior user experience.
Mission critical business applications, such as commodity trading platforms for investment banking.
Consumer focused applications, such as retail e-commerce, entertainment and utility applications.
Product conceptualisation and planning, brainstorming, requirements capture, process flows and communications.
Audience segmentation and analysis, user profiling, user personas, ethnographic studies, and experience mapping.
Information architecture, including organisational schema, screen mapping, navigation and taxonomy and labelling.
High quality design artefacts: wireframes and design comps for any digital channel, including native mobile apps.
Live fully interactive prototyping for product review, input to front end development, or conducting usability trials.
Full accessibility audit and reporting to ensure compliance with the Equality Act (EQ) and global legal requirements.
Big data solutions and visualisation, such as clinical trials data for the pharma sector.
Establish best practices for your business and build up your user experience design capability.
Location based service design, including positioning, geofencing and proximity beacons.
Responsive Web Design for browsers on all devices.
Native mobile apps for all iOS and Android devices.
Full desktop software design for Mac and Windows.
Floor and wall signage for advertising and information.
Media kiosks, such as NHS check-in and info systems.
STB system and menus, and Red Button applications.
An extensive portfolio of work samples can be made available on request. Client designs are obviously sensitive in nature and usually subject to NDA. So distribution is carefully monitored. However, some work examples are shown here to give you an indication of design quality.
If you would like to view the full portfolio, please email your details and state the services of interest to you. You will then receive instructions for accessing the portfolio.
Email me at: firstname.lastname@example.org
I have worked as a commissioned author for more than three decades. I also write the occasional book on UX matters. As an example, here’s a couple of books that you can get for your Kindle...
The Bentley Connected Car (BCC) app allows Bentley owners to access and control their vehicles remotely (including the new hybrid range). Owners can control car functions, such as locking/unlocking doors and reviewing stats and gauge readings, as well as programming journeys and satnav remotely. Owners can also purchase luxury services through the app.
Initially designed for iOS devices, including notifications through the Apple Watch. Built as an interactive design prototype. The screen mock-ups were designed in Sketch and the prototype created in Flinto.
Avantix is an Android app used by guards on trains to query ticket timetable and fare information (around 90m different ticket types, nationally) and then sell tickets to passengers. The guard can also apply discounts for different rail cards.
I was commissioned to design an interactive prototpe of the ticket selling process. I created this prototype in Axure RP.
The Accessibility Colour Toolbox (ACT) is an application for analysing the contrast of colour pairs. Built for both designers and develoeprs, ACT enables users to select foreground and background colours to ensure that the contrast ratio of foreground text to background colour (the contrast ratio) conforms to the Web Content Accessibility Guidelines (WCAG) published by the W3C. Unusually, the app also supports vairable opacity for text. I designed the entire application.
I am not a developer, I am an application designer. But I believe in order to be a true UX expert, a solid understanding of various development platforms and technologies is essential.
I need a website, of course, and one that is refreshed regularly. So, as a design exercise, I decided to not only design a new website, but to code it as well.
I did everything you see here. From the creative visuals and iconography, down to the code itself. I hope you appreciate this website, but please don’t commission me to build one – I'm a designer! But it does hopefully show that I collaborate closely with developers so that they can build one for you.